Article -> Article Details

When you install or update the QB app, you may see QuickBooks error 1328 on your system; it may also occur during program repair or uninstallation. 

In this case, the error messages may appear differently on your screen, but the file reference for these errors remains the same: “C:\config.msi.” In this blog, we have mentioned the various reasons and the resolving methods to eliminate the error code 1328 effectively. 

Key Factors Leading to the QuickBooks Error 1328 on Your Desktop

There are several reasons why QuickBooks may encounter error code 1328, which are mentioned below in detail: 

• The QB app was downloaded incorrectly

• Basic issues with the internet when installing or downloading QB software

• The company file may be corrupted or damaged

• Invalid entries are still present in the Windows registry after removing the app

• Due to an unexpected power outage, the system shut down

Note:- QuickBooks Registration Error occurs when product registration fails due to invalid license, internet issues, or corrupted installation files.

Recommended Resolutions to Rectify QuickBooks Installation Error 1328

Make sure that you go through the solutions segment properly so that you can fix this by yourself.

Go through the list below: 

Resolution 1: Run the Windows update

• Click on the Windows key from the search programs and files search box > type Windows Update in it

• Hit the Windows update icon at the top of the list

• Tap on the Check for updates option > as Windows completes the downloading of updates > and hit the Install updates

• Now restart your computer and install or update QB to check if the error has been resolved

Resolution 2: Need to name the Hidden system file Config.msi again

• Click the Windows key on the keyboard > tap on the computer icon from your program list

• Hit Local disk (C:) from the left side panel

• Select Organize > Folder and search options

• From the View tab, uncheck the Hide Protected Operating System files

• Hit the Apply > OK

• Type the Config.msi file in the search bar located at the top right of the Window

• While right-clicking the Config.msi file, choose the Rename option

• At the end of the file, add .OLD 

• Now restart your Windows and check whether the error has resolved or not

Resolution 3: Where you have installed the QB, rename it

• From the Windows file explorer > find the location where the QB folder is located on your C drive

• Navigate the QB program file in the location given below: “C:\ProgramData\Intuit\QuickBooks” or “C:\Program Files\Intuit\QuickBooks” or “C:\Users\(current user)\AppData\Local\Intuit\QuickBooks” or “64-bit version C:\Program Files (x86)\Intuit\QuickBooks“.

• Right-click on each folder inside the QB installation folder > choose the Rename option 

• At the end of the folder name, add .OLD and attempt to use the application once again

Explore more about:- Intuit Data Protect Backup Failed occurs when internet connectivity, security settings, or corrupted company files prevent successful automatic backups.

Conclusion

We hope the information in this blog is helpful, as it provides all the insights into the root causes and the corrective solutions. However, if you are unable to fix this and find the procedures time-consuming, you can dial +1(855)-510-6487 to connect with our expert team, who will instantly resolve all your queries. 

Frequently Asked Questions (FAQs) About QuickBooks Error 1328

What is QuickBooks Error 1328 and when does it occur?

• QuickBooks Error 1328 appears during installation or update when the software cannot properly access or replace certain files. It is typically caused by corrupted installation files or conflicts with previously installed QuickBooks versions.

Why does QuickBooks Error 1328 keep appearing during updates?

• This error occurs because some files required for updating are either missing, damaged, or locked by the system. Incorrect permissions or interrupted previous updates can also trigger Error 1328 repeatedly.

Can QuickBooks Error 1328 affect my company files?

• No, QuickBooks Error 1328 does not harm your company files. It only interrupts the installation or update process. Once the error is resolved, all data remains intact and secure.

How do corrupted installation files lead to Error 1328?

• If the installer cannot access essential files due to corruption, the update fails, and QuickBooks displays Error 1328. This often happens when previous updates were incomplete or system files were altered.

Does Error 1328 occur due to antivirus or firewall settings?

• Yes, antivirus programs or firewalls can block QuickBooks from accessing required files, causing Error 1328. Adjusting security settings or temporarily disabling protection often resolves the issue.

Can a Windows update trigger QuickBooks Error 1328?

• Yes, recent Windows updates may overwrite or change system files that QuickBooks relies on, leading to file conflicts during updates and resulting in Error 1328.

Is Error 1328 common in all QuickBooks versions?

• QuickBooks Error 1328 can appear in Pro, Premier, and Enterprise editions. Since it is related to file access and installation, all desktop versions are susceptible during updates or installations.

Can I fix QuickBooks Error 1328 without reinstalling the software?

• Yes, the error can often be resolved by running the QuickBooks Clean Install Tool, verifying file permissions, and ensuring all system updates are applied. Reinstallation is usually unnecessary.

Why does Error 1328 appear after upgrading to a new QuickBooks version?

• Upgrading can leave residual files from older versions that conflict with the new installation. These conflicts prevent certain files from updating, causing QuickBooks to display Error 1328.

How can I prevent QuickBooks Error 1328 in the future?

• Regularly updating QuickBooks, maintaining proper system permissions, keeping antivirus settings optimized, and using verified installation files can prevent recurring occurrences of Error 1328.

When should I contact QuickBooks Support for Error 1328?

• If all troubleshooting steps fail, including updating, verifying permissions, and using repair tools, contacting QuickBooks Support at +1(855)-510-6487 is recommended for advanced assistance.

Does Error 1328 affect only updates or also installations?

• QuickBooks Error 1328 can occur during both updates and fresh installations whenever the installer cannot access or replace required files, making proper file integrity essential.