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As the best IT company in UAE and a top third party maintenance provider, Agrius IT customizes TPM (Third Party Maintenance) contracts by tailoring each agreement based on the unique needs of the customer’s IT infrastructure. Whether it’s a single server or an entire data center, Agrius IT creates flexible support plans that include multiple Service Level Agreements (SLAs), support hours, hardware coverage, and response times. These contracts cover essential IT assets like servers, storage devices, network equipment, and tape libraries. By offering a wide range of services under one support plan, clients get more control over their maintenance spending, especially for equipment that is End of Life (EOL) or End of Support Life (EOSL). These personalized TPM solutions help businesses lower costs, extend the life of their existing systems, and avoid unnecessary upgrades.

Customized Third Party Maintenance by Agrius IT in 2025

Agrius IT understands that every business has different IT setups and budget limits. That’s why it offers flexible Third Party Maintenance (TPM) services in 2025. The aim is to make sure clients get the support they need without overpaying for services they don’t use. As a trusted and top third party maintenance provider and the best IT company in UAE, Agrius IT delivers cost-saving and customized support for critical data center equipment.

What is Third Party Maintenance (TPM)?

Third Party Maintenance means getting support from a service provider other than the original brand of the hardware. Instead of paying high fees to equipment manufacturers, businesses can use Third Party Maintenance services to maintain their servers, storage units, networks, and other IT hardware. TPM is a cost-friendly option that gives businesses the freedom to choose how they want their equipment supported.

Customized TPM Contracts by Agrius IT

Agrius IT builds personalized TPM contracts by focusing on each client’s specific setup and business goals. Here's how they do it:

• Service Level Agreements (SLAs): Clients can choose response times and service coverage based on their business needs—whether they need 24/7/365 support or just during business hours.
  
  

• Coverage Options: Contracts can include full hardware support, break/fix services, remote help, or on-site visits.
  
  

• Flexible Terms: Support agreements are available on a yearly basis and can be adjusted any time.
  
  

• Cost Efficiency: These contracts reduce maintenance costs by up to 70% when compared to support from hardware manufacturers.
  
  

This approach ensures that businesses get only what they need—nothing more, nothing less.

Complete Third Party Maintenance Services

Agrius IT covers all key areas of IT infrastructure under its TPM services:

Server Maintenance

Agrius IT provides 24/7/365 server maintenance. Whether it’s physical servers or virtual setups, the team delivers fast fixes and long-term hardware life. Their service helps businesses save around 70% on traditional support costs while keeping systems up and running smoothly.

Storage Maintenance

Storage maintenance is important for data safety and business continuity. Agrius IT offers Level 3 (L3) expert storage maintenance support for equipment from all major global brands. Their storage maintenance ensures your data remains secure and available while reducing downtime.

Network Maintenance

Agrius IT provides reliable network maintenance by supporting various network devices like switches and routers. Clients can keep using their equipment longer, with 24/7 expert help available. The network maintenance service is both reliable and cost-effective, cutting expenses when compared to brand-name maintenance.

Tape Library Maintenance

For businesses that still use tape backups, Agrius IT provides dedicated support. Their Break/Fix services and custom SLAs keep tape libraries functional and safe, with expert L3 support available any time of the day.

Why Choose Agrius IT?

Choosing Agrius IT gives clients multiple advantages:

• Multi-Vendor Support: One contract can cover hardware from many different vendors. This reduces the headache of managing different service providers.
  
  

• Cost Control: Clients can significantly reduce spending on maintenance, especially for outdated equipment.
  
  

• Local and Global Support: Agrius IT operates under national and international standards, ensuring reliable service both locally and globally.
  
  

• Expertise: The team includes professionals trained in various areas, from storage systems to tape libraries.
  
  

• Customer-Centric Plans: All services are shaped around the client's budget, hardware type, and business hours.
  
  

Conclusion

Agrius IT continues to lead in 2025 as the best IT company in UAE and a top third party maintenance provider. Their ability to offer customized TPM contracts means businesses no longer have to follow one-size-fits-all solutions. Instead, they can reduce their expenses, extend hardware usage, and rely on expert help—whenever and however they need it. Agrius IT remains focused on helping clients get the most out of their IT systems through flexible, smart, and dependable support.

FAQs

What equipment is covered under Agrius IT's TPM contracts?
Agrius IT covers servers, storage systems, networking devices, and tape libraries. These services can be customized based on your IT setup.

Can Agrius IT support equipment that is End of Life (EOL) or End of Support Life (EOSL)?
Yes, one of Agrius IT’s key strengths is supporting EOL and EOSL hardware, allowing clients to avoid replacing equipment before it’s necessary.

Are support hours flexible?
Yes, support is available 24/7/365 or during business hours based on your selected Service Level Agreement (SLA).

Does Agrius IT offer support across multiple vendors?
Yes, their Multi-Vendor IT Support Service allows clients to manage all hardware under one contract, even from different brands.

How does Agrius IT help reduce IT maintenance costs?
By replacing expensive manufacturer support with cost-effective TPM services, businesses can save up to 70% while still receiving reliable help.

Is Agrius IT limited to UAE clients only?
No, Agrius IT supports both national and international clients through its wide network and trusted partnerships.

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