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The Orbi WiFi router is a dual band router device means that you can change its frequency (2.4GHz or 5GHz) through its interface. For more information, Netgear has now launched three band Orbi router device. Here, you will get to know about how to change these frequency channels from your Orbi login interface. But first, let’s discuss why does it even matter.

Why Does WiFi Frequency Matter?

Let’s clear this up real-quick before jumping into the steps.

Your Orbi router supports two frequency bands:

• 2.4GHz: This one covers a larger area and penetrates walls better. Ideal for devices far from the router, like smart home gadgets.

• 5GHz: This is the faster band. It’s great for speed but doesn’t travel as far. Perfect for devices nearby, like gaming consoles or smart TVs.

Sometimes your devices connect to the wrong band automatically, and that can mess with performance. That’s when changing your Orbi router frequency manually comes in handy.

Can You Actually Change Frequency on the Orbi App?

The Orbi system automatically manages frequency bands using a feature called "band steering." It’s supposed to pick the best band for each device. But—here’s the catch—you can’t directly select 2.4GHz or 5GHz for individual devices from the Orbi app the way you might expect.

However, there are a few workarounds that do let you control or influence the frequency. Let’s break them down.

How to Change Orbi WiFi Router Frequency?

1. Download and Open the Orbi App

You can change the frequency through your phones as well using the Orbi app. So, go to the App Store or Google Play, search for "Orbi" and download the official Netgear Orbi app. Access it using your Netgear account or create new one if you’re new.

Pro Tip: Make sure your phone is connected to the Orbi network before launching the app.

2. Check Device Connections

Inside the app dashboard, go to the Connected Devices section. It will show you devices linked to your Orbi router along with their current frequency band either 2.4GHz or 5GHz.

From here, you will be able to see if a particular device is connected to the wrong band.

3. Use Device Prioritization (QoS)

While you can't outright force a device onto a specific band, you can prioritize devices for better performance. In the Orbi app:

• Go to Settings > Traffic Meter or QoS (Quality of Service)

• Choose the device you want to prioritize

This tells the Orbi system that this device needs the best connection possible—which usually means it’ll push it to the 5GHz band.

4. Separate SSIDs (Advanced Method)

By default, Orbi combines the 2.4GHz and 5GHz bands into a single network name (SSID). But in the web interface (not the app), you can split them. Here’s how:

• Open a browser and go to http://orbilogin.com

• Log in using your admin credentials

• Navigate to Advanced > Wireless Settings

• Uncheck “Enable Smart Connect”

• Give your 2.4GHz and 5GHz networks different names

Now, two separate WiFi networks will be able to connect. You can link your internet devices manually to the one you prefer.

You must remember that this change can't be made through the Orbi mobile app it must be done through the web portal. Satellites didn’t have any bands, also if you want to know How to connect Orbi satellite with router then click this link.

5. Reboot Devices

Sometimes, the simplest trick works best.

If your device is stuck on the wrong frequency, try this:

• Turn off WiFi on the device

• Turn it back on

• Move closer to the router (this boosts chances of connecting to 5GHz)

• Reconnect to the network

It might switch bands during the process.

What’s Best Frequency for You?

when you change your Orbi WiFi frequency, think about what kind of device you’re connecting and where it’s located.

What If It’s Still Not Working?

Sometimes, even after adjusting settings, your device keeps hopping back to the wrong band. A few quick things to try:

• Firmware Update: Make sure your Orbi router has the latest firmware. You can do this from the Orbi app under Settings > Firmware Update.

• Forget and Reconnect: On the device, forget the WiFi network and reconnect from scratch.

• Use Ethernet: For high-performance devices like gaming consoles, a wired connection is still unbeatable.

The Conclusion

This article is a guide to help you to change the Orbi router’s Frequency channels through the Netgear Orbi web interface on your computer/laptop.