Title | What is Incident Management? Purpose, Process and Resolution Plan |
URL | https://www.compliancequest.com/what-is-incident-management/ |
Category | Computers --> Software |
Meta Keywords | Incident Management Software |
Meta Description | Incident Management is a set of procedures to centralize all your incident data, near misses, safety observations, perform investigation and implement corrective actions.
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Owner | Arica |
Description |
Incident management processes are the set of actions and procedures taken to manage and solve incidents including assigning responsibilities, identifying and circulating to IT teams, and implementing tools to do that. A process-based approach for incident management ensures a timely and standardized response. By recording and logging incident management processes, organizations can enhance their current business operations and avoid future incidents. |